User Manual >> Documentation >> Developer API >> Cases API Reference >> GetCasesConfigData

getCasesConfigData

Web Method: getCasesConfigData

Purpose

You can use the getCasesConfigData method to get all the configuration data’s like Case Statuses, Case Types, Case Priorities and Assignees List.

Request API URL

https://api.apptivo.com/app/dao/v6/cases?a=getConfigData&apiKey=API_KEY&accessKey=ACCESS_KEY

Request Parameters

Parameter Data Type Description
apiKey* String Apptivo business account API Key
accessKey* String Apptivo business account Access Key

* – Mandatory parameter

Output

This will return all the cases configuration data with JSON format.

Notes

  • You can get these configuration values and use them while create the case.

Sample URL

https://api.apptivo.com/app/dao/v6/cases?a=getConfigData&apiKey=oRxYzRZRvOTH-cTPBPVPArJnVNW-6a8d8bf4-1c5f-4930-a5da-49f380afcd33&accessKey=3g806jxv5gq7Q62E