For every business, Customer Lifetime Value is a critical metric that lets a business understand the nature of their customers, their purchase behavior, when they are more likely to make a purchase, etc. Having a great understanding of Customer Lifetime Value allows a company to effectively increase its overall revenue and emphasize the right customers…
When it comes to Customer support automation, some challenging situations can be anticipated from customers repeating their requests a thousand times, chatbots just providing repeated answers, and customers struggling for basic information. All these issues make Automation look like an irrelevant and complex addition to your customer support. Even though it seems like Automation isn’t…
Welcome back to Apptivo’s newest product updates for the month of March. Along with our collaborative work in product development, Apptivo has been consistently bringing innovative, business-impacting solutions to the industry. About every week at Apptivo, we upgrade our apps to the latest demands to enhance our customer experience as well as serving user expectations….
We are back with the second edition of “Explore The Unexplored in Apptivo Suite of Apps”. Our journey towards uncovering some of the unique features and applications within Apptivo is never-ending as Apptivo CRM Software is a cloud suite of 13+ solutions containing 65+ applications catering to different areas of a business. We aren’t even…
Apptivo has released the latest product updates for its iOS platform. Apptivo’s iOS application allows users to quickly collect the requisite data and update their activities from anywhere without any interruption. We, as an Apptivo Team, are excited to announce the latest update in our All-In-One iOS application’s new version 6.3.2 in the App Store…
As 2022 is moving forward, we are getting ready to witness huge changes in metrics and trends across different markets and industries. Advanced technology and techniques are implemented continuously to make the world a better place to work. Furthermore, the conventional methods are now turning redundant and the new methods have become productive and time-saving….
Most of the modern businesses are misunderstood about their leads and very often, they consider that the leads are seeking an explanation to their problems but the reality is that they are in search of a proper solution to the problem they already have and know about. Making them aware of your extensive knowledge about…
In this competitive age, staying consistent isn’t as easy as it seems. Customers today are being bombarded by infinite adverts from such a large number of alternate companies and service providers. Without a proper retention strategy, most businesses are likely to lose their customers with the first attempt of your competitors to attract them. Even…
We, at Apptivo, have been continuously upgrading our application to the latest version to meet the latest technology updates. Smart devices are one of the key tools for viewing data at all times from anywhere. We are excited to announce that our Android All-in-One Mobile App has been upgraded to version 6.2.5 in order to…
For modern businesses, omnichannel is an important way through which they can meet the expectations of their customers. Omnichannel has become a huge part of a company’s customer service as it helps them in integrating all the communication channels to interact with their customers so that they deliver a seamless experience. It allows the customers…
