All About Customer Support 1. What is Customer support? 2. Why is customer support important for business? 3. What is the difference between customer support and customer service? 4. Responsibilities of customer support 5. Best practices in customer support 6. Final thoughts Customer support is a wide range of services that businesses offer to the…
Customers are the prime reason for the survival of any business. No matter what the organization offers, it can only sustain in the market with a willing group of customers to buy their product or to enjoy their service. Every customer, be it existing or potential customers – the aim of the business is to…
Happy Spring! Just like this spring is back with new beginnings, Apptivo is back with some new features. To make sure that you’re getting as much value out of our product as possible, we have been releasing new features every two times a month. Again! We’re back with some advanced features which add value to…
Email marketing is one of the most popular and comparatively cost-effective methods of marketing in today’s era. Usually, the cost of advertising is calculated with,” how many ads you will buy?” or “What is the cost to advertise n number of times” or otherwise “how much does it cost to advertise during the prime time?”….
3 mins read What is a CRM system? A CRM system essentially provides a centralized platform where businesses can store customer and prospect data, track customer interactions, and share this information with colleagues. It allows businesses to grow by managing customer relationships in the most effective way. CRM offers a wide range of benefits for…
CRM is not CRM anymore, it manages sales processes and increases the sales numbers by a significant percentage. You need to view a CRM solution as an effective tool in improving efficiency, boosting sales and turning leads into potential customers. When employed effectively, CRM Software has proved to surge sales, increase productivity, and thereby profitability….
What’s New? Apptivo is back with brand new features. Our team is continuously exploring new features and is very innovative towards the enhancement of our product. So who can stop them from paving the way for new features? We always act on customer feedback and aim to assist them with their business by providing advanced…
Happy March! We are right back with our newest updates. We constantly update and enhance our tools as our team responds to feedback and are deliberately working towards improvising the features. We are very delighted to inform you all, that we have introduced a brand new feature that would bring added value to your business…
Hello! Apptivo’s product upgrades are now available. Apptivo improves its services on a regular basis by adding features, allowing customers to boost their company efficiency by delivering innovative solutions and resources. As a result of client demands and needs, Apptivo has improved some of its existing capabilities and introduced new ones. The following are the…
Customer service is an important aspect of the hospitality industry. In fact, one can state that customer service is synonymous with the hospitality industry. As a significant part of the services industry, focusing on customer service in the hospitality industry is poignant for meticulous planning, more incoming customers, and increased customer satisfaction. The hospitality industry…
