With the arrival of the COVID-19 pandemic, the world has seen a lot of paradoxes around. With the virus still at its raging phase, people around the globe are trying to adapt to the changing situations and plan their way out of the pandemic. The one major aspect where businesses are confused as to plan…
Text messaging has become a primary mode of communication among people. The wheels of time have seen significant developments in communication from smoke signals, letters, telegraphs, telephones to emails. While the SMS concept developed in 1984, the first text message was sent on December 3, 1992, by Neil Papworth. The term ‘Text Message’ is a…
Closing Deals and creating new customers is a difficult task for most businesses. Further, nurturing their relationships with customers requires a dedicated pool of resources to make it easy for your customers to make decisions. Sales Collateral helps you with different situations in your sales process. It comprises pushing forward the deals, generating more leads,…
Customer Success teams are what everyone is talking about nowadays. And it is because Customer Success is directly related to customer loyalty and experience. Even though customer success is crucial, many companies still do not understand its importance. Therefore, this Apptivo Customer Relationship Management blog tells you all that you should know about a Customer…
Communication among employees is one of the most important aspects of a successful company. Due to sharing vital information between employees, businesses can plan and carry out organized events. But, if there is even a slight miscommunication between the employees about a project, it could lead to massive failures, including loss of time & money….
Welcome to Apptivo’s latest product update for May. The key goal behind this update is to improve the overall user experience across our applications. Apptivo has taken another step to increase flexibility, not only to improve the user interface but also to meet user requirements. This newest upgrade mainly focuses on smoother navigation between the…
For a majority of companies, relationship building is one of the most challenging tasks. Even though they use the Best CRM solutions in their sales strategies, they don’t succeed in selling relationships and closing more deals. Due to this, companies have dedicated departments that manage customer relationships using specialized CRM applications and are focused on…
“Good customer service costs less than bad customer service” – This quote by Sally Gronow is certainly an essential factor that should be taken into account while boosting your business value. Be it the emotional quotient or the financial quotient, service and retention rates play a significant role in both sectors. Investing money to improve…
Let’s imagine a bucket full of water fetched from a well, but it has some holes in it. On your way home, it is likely to get empty. But still, if you have some water left, it wouldn’t be anywhere near what you had fetched from the well. This scenario is very well relatable to…
For many businesses, there are often various inefficiencies in their sales processes that lead to an inefficient flow of operations. These inefficiencies are caused due to the presence of different bottlenecks in their sales processes and changing market conditions as the COVID-19 pandemic has caused their businesses to be at risk due to degrading sales….
