Role Of CRM In Travel And Tourism Industry

Posted on 1:55 am, December 27, 2024 by Vigneshwaran Mohandass

Travel and tourism have been a significant part of everyone’s life since the ancient period. When we skim through the pages of history, It should be noted that humans were initially nomads before they became settled in one place. They traveled from one place to another looking for food and shelter. This made them natural…

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WHAT IS CRM TECHNOLOGY?

Posted on 1:52 am, December 27, 2024 by Vigneshwaran Mohandass

Introduction CRM is a technology that helps manage the entire customer information and interactions in order to build and maintain superior customer relationships. The CRM solution replaces spreadsheets and other different applications, which makes it easy for the businesses to access information in one centralized platform. CRM is an essential tool for businesses today to…

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Cannibalization Rate in Sales and Marketing – Apptivo

Posted on 1:46 am, December 27, 2024 by Vigneshwaran Mohandass

Innovation is the key to facing acute competition across industries. Most business executives believe that innovation changes the customer’s outlook on their companies. Hence, companies follow the pattern of continuously innovating their existing products or launch new products to replace their outdated products. Though not all the companies favor the new product launch route, there…

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What is a system? How to create a Successful system?

Posted on 1:40 am, December 27, 2024 by Vigneshwaran Mohandass

Introduction A system is an organized collection of subsystems needed to attain a specific goal. Many different inputs maketh a system which will help deliver the desired outcomes. Usually a system is made up of smaller subsystems. If one smaller sub system fails, the entire system fails to operate. The systems might vary from simple…

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WHAT ARE THE ROLES AND RESPONSIBILITIES OF A SALES TEAM? 5 STEPS TO CREATE A GREAT SALES TEAM

Posted on 1:34 am, December 27, 2024 by Vigneshwaran Mohandass

INTRODUCTION Whether you are a product or service based company, you need to have a sales team in order to drive the growth of your business. Sales teams are purely responsible for interacting with the customers and actually help make sales by convincing the customers to make purchases. In order to increase the sales numbers…

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WHAT IS A CUSTOMER? DEFINITION, TYPES AND CATEGORIES

Posted on 1:27 am, December 27, 2024 by Vigneshwaran Mohandass

Introduction A customer is an individual who purchases goods or services from the businesses. The customer is considered as the king of the business. All the decisions taken by the business are customer centric. Customers are the prime force that drives revenue into the business. Without the customers, businesses do not exist. What is a…

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