The practice of initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria at the specified time is called Project Management. Every Project is temporary and has a beginning and end time, and therefore defined scope and resources. It consists of planning and organizing the…
Most of the companies/businesses have shared mailbox for their support. In the beginning, having a shared mailbox makes sense as the number of issues will be less but when the business grows the mailbox starts cluttering and overflowing with issues and requests. This is where Apptivo comes in to provide companies and businesses with a…
For all Businesses/Companies, one of the most hassled and uncomfortable situations is getting your clients to pay you on time or having to remind clients about late payments on a bill or invoice. Companies completely rely on their client’s payments to keep their Operations going. It can be very difficult to function as most…
Delivering top quality support is more important than ever in this Customer-Driven Market. Most businesses will require a team and tools to manage their support operations at some point, and Apptivo offers a flexible Help Desk Management System which can grow with your needs. Communication Methods Going beyond just intake, a company needs to…
The relationship between good customer service and business growth is always critical. Let’s take a look at how you can build better relationships. These days to have a successful business, it’s just not enough to only close the sale. You’ve got to help your customers to make them do continues business. Due to Digitalization…
Reporting is an essential part of any planning process in the workplace. A Business Report contains financial plans, customer service reviews, and marketing research results. Strategic planning is a key tool for running an effective Business. When done correctly, it turns companies vision into reality. But in order to meet the goals in the plan…
These days Customers are more impatient than they have ever been. They expect companies to communicate in the way that works best for them, whether by phone, email, social networks or chat apps. Chat can provide immense benefits – but only when it is well executed. That’s where the Apptivo Help Desk comes in….
Dear Customers, This is to inform you that Apptivo has Scheduled – Network Maintenance of our Primary Data Center. During this Maintenance, our servers will be down from 00:01 AM – 03:00 AM on April 30th. In this timeframe, you can expect an outage of 15 Minutes. The Following List of Services will be Stopped:…
How do we describe CRM? Most of the Companies strategy for managing their relationships and interactions with customers and potential customers is through CRM or Customer Relationship Management. A CRM (Customer Relationship Management) provides you with a platform for tracking your interaction and building relationships with your customer base. People usually refer CRM to a…
Every Marketing Personnel is always looking for different and unique ideas to make their work life easier. These days our customers are literally bombarded with all types of promotional emails and offer’s that spring out from every corner. Take a moment and think, in a day how many promotional emails you have received from…
