The magic of Automation 1. Applications & features of Help desk 2. Benefits of using help Desk 3. Summary Help desk is a tool that allows support agents to interact with customers, follow-up and resolve queries. Research says most support provided is either late or does not give an apt solution and even in some…
1. Identify leads to channelize efforts 2. Lead qualification 3. MQL 4. SQL 5. Learn MQL & SQL difference through example 6. Why is knowing the difference important? 7. Lead Score 8. Transitioning a Lead from MQL to SQL 9. Summary Identify leads to channelize efforts In the modern world, it is obvious to witness…
Does your business require you to conduct transactions, use equipment, and provide services out in the field? If the answer is yes, one of the smartest investments you could make is in a Field Service Management system (FSM). At scale, FSM will help to be organized and is essential for effective and efficient management of…
The magic of Automation 1. Manage leads from forms and registrations 2. Use surveys to nurture leads and customers 3. Nurture mailing list subscribers 4. Follow up with event attendees 5. Automate email responses 6. Scale lead nurturing and lead management with Apptivo CRM “The first rule of any technology used in a business is…
It is the marketing department’s responsibility to generate leads, qualify them, nurture them, and convert them into a paying customer. It is critical to engage the customer in a manner that is most relevant to them right from the initial contact and extending even beyond the first purchase. Engagement could be in the form of…
Introduction “If you fail to plan, then you are planning to fail,” said Benjamin Franklin – arguably the leading intellectual of his time. Plans and strategies are vital for the growth and success of any business. Many sales techniques we use are not sales strategies neither can they be construed to be a plan. A…
Introduction It is worth noting that buyers want to be understood. As per reports, 84% of buyers are likely to make a purchase from the salespersons who understand their needs & preferences. At the same time, 57% of buyers state that salespersons lack knowledge regarding business. Buyers relate better with salespersons who can identify business…
Introduction Who is a buyer and who is a customer? And, when and how does a buyer become a customer? The difference is, with the first sale, the business has got a buyer, and when the business makes the buyer come back and buy more, they have got themselves a customer. A customer is one…
Time is valuable for everyone! Sales calls need to be efficient, effective, and productive for both the seller and the buyer. The seller has the obligation to provide value and must convey it at every opportunity, whereas the buyer invariably undermines the same. Failure to convince the buyer of value will result in the sales…
Table of Contents 1. Introduction 2.What is a challenger sales model? 3. What are the pros and cons of challenger sales model? 4. Steps to adopt challenger sales model 5. How to apply the challenger sales methodology into your business? 6. Final Thoughts Introduction There are many sales philosophies that teach us that building relationships…
