Introduction The best way to understand and determine the growth of the business is by calculating the return on sales ratio(ROS). The return on sales ratio is a financial ratio which presents you with the overall revenue (the profit) and how much is used to pay down the operating expenses. Today the business owners and…
Posts Categorized: General
What is contact management? Differences between contact management software and CRM
Introduction E-commerce has brought about a radical change in how we do business. In a traditional model, the customers find businesses and contact them. They used to find businesses from directories and word of mouth recommendations from people they know, and reached out to the businesses. So, in order to bring new customers, it was…
30 Inspirational sales motivation quotes
Introduction Sales is an important part of business. Even the most successful and motivated salesman needs to be pushed and pumped at times to reach the desired target. In reality, sales people face a lot of tension and negativity in their day to day routine work. Each deal they close is coupled with unanswered calls…
Five tested and proven sales pitch examples one can follow from today
Introduction When it comes to pitching your product or service, it is important to craft a message that’s engaging and persuasive. A well-crafted sales pitch can make all the difference when it comes to winning over potential customers. What is a sales pitch? A sales pitch is a short, persuasive speech that is given to…
7 techniques to motivate the sales team to achieve business goals
INTRODUCTION Sales are considered to be one of the toughest jobs in the world. The sales team put in a lot of effort and energy to make a sale. You have to tackle the consumer’s mindset, you never know when they will slip from the funnel. Also, you need a lot of guts to pitch…
What is customer facing? What are the skills and qualities essential for customer-facing employees?
INTRODUCTION Customer facing refers to the business service feature experienced by the customer. It is a component of customer relationship management that describes any technology or information that is directed to the customers. A customer facing solution is tailored to delivering user experience through all customer touch points. What is Customer facing? Customer facing denotes…
7 Benefits of Having Both CRM and EHR
Introduction Advancements in technology have spurred the growth of different industries, and healthcare is one of the top industries to have benefitted from contemporary tech innovations. One such tech advancement for healthcare organizations is the Electronic Health Record (EHR) System. An EHR system helps the organization keep track of all the data about different patients…
KEEP CUSTOMER SERVICE SIMPLE
Introduction Customer service is considered important for a business success. A superior customer service helps retain the customers and build customer lifetime value. The key to providing good quality customer service is by building stronger relationships. Customer service drives satisfaction among the customers which in turn will result in customer loyalty. What is customer service?…
Apptivo Mobile Release Updates as of August 01, 2022 – Android All-In-One Mobile App: v6.3.17
Having CRM for a progressive business is great, but how about having your payments recorded automatically without you entering them manually? It’s fantastic, isn’t it? So, here we are with some intriguing integration to make your business payments as simple as possible. Additionally, having help texts while utilizing the new attributes is required to get…
WHY IS RELATIONSHIP MANAGEMENT IMPORTANT AND KEY TO BUSINESS SUCCESS?
INTRODUCTION Relationship management is vital for the success of the business, as you need to build a strong relationship with the customers , who indeed is the king. You need to serve the king better to survive in the business environment and to stay ahead of competition. In order to stay in the business game,…