1. From Good to Great! 2. 7 ways to improve customer service desk performance 3. Conclusion From Good to Great! Former Zappos CEO Tony Hsieh once stated, “Customer service shouldn’t just be a department, it should be the entire company.” This statement rings true in today’s highly competitive business landscape, where customer satisfaction can make…
As a customer every one of us has probably experienced a frustrating technical problem and wished for expert assistance at some point in our lives. On the other side, businesses receive a huge number of enquiries about the product or service, and find it tough to ensure that every enquiry is answered to the fullest…
1. What is a help desk? 2. What problems do Help desks solve? 3. Who can use a help desk? 4. How is help desk useful for the sales field? 5. Help desk- the catalyst that eases every sales person’s job! Are you tired of drowning in a sea of customer enquiries and support requests?…
1. Reap more with automation 2. 3 Ways sales automation can help your reps sell more! 3. Bye-bye manual tasks, hello sales automation! Reap more with automation Automation, which was once bound to factory floors, has now become a part of everyday life. According to Quixy, automation is desired by 57% of organizations to increase…
1. Minimum requirements of Contact Management System? 2. How to choose a Contact Management System? 3. Tangible benefits of using a Contact Management System 4. Summary Maintaining strong customer and client relationships is more important than ever in today’s fast-paced business environment. One effective method is to use a tool like a Contact Management Software….
1. Social media lead generation – What is it and why to use it? 2. 10 Proven tactics to use social media lead generation 3. Lead generation through social media is essential for successful marketing 4. Footnotes The Gods of Leads have been benevolent and given us social media – before which it was an…
1. Introduction 2. Where Leads Grow 3. How to get the most leads 4. Who is Responsible for generating leads 5. Who can help 6. Conclusion Introduction “It takes two flints to make a fire.” – says “Louisa May Alcott”. Lead generation, which is what fuels a company’s long-term success, necessitates cooperation between sales and…
1. Overview 2. ABCs of sales lead management 3. Sales Lead Management Process 4. Implementing a Lead Management Strategies to increase sales 5. Wind-Up Overview No matter what you sell or the sector you’re in, you need a consistent flow of qualified leads to develop your business. However, inbound sales teams need a well-defined lead…
1. Go Automatic! 2. Email automation: Gist 3. Importance of Email automation 4. Why is automation the smartest choice for email marketing? 5. Summing it Up Go Automatic! Automation technologies, along with artificial intelligence (AI), are not just emerging technologies, but they have received a lot of attention in the past few years since all…
1. Introduction 2. What is a sales funnel? 3. Why is the sales funnel important? 4. Stages of sales funnel 5. Common sales funnel mistakes 6. Tips to Avoid sales funnel mistake 7. The Wrap Introduction Each step in the marketing process can be mapped to a stage in the sales funnel, from the very…
