1. Introduction 2. The Key Stages of the Buyer’s Journey 3. What is marketing funnel 4. How to create a marketing funnel 5. Why do businesses need marketing funnel 6. Footnotes You’ve probably heard a lot of people refer to the sales funnel or the marketing funnel. This is so because it encapsulates the complete…
What is Sales Automation? Strategies & Examples
1. Balancing the tasks 2. What is Sales automation? 3. Importance of sales automation in today’s business environment 4. Strategies for sales automation 5. Conclusion Balancing the tasks Running between meetings, drafting emails, working to make back-to-back calls, and dealing with constant incoming messages are all part of a salesperson’s routine. Handling all of these…
What is a sales pipeline and how to build it?
1. Introduction 2. What precisely is a sales Pipeline? 3. How does the sales pipeline work? 4. What you’ll need before you start building your own pipeline? 5. Data analysis of sales pipeline 6. How to prioritize using a sales pipeline? 7. What phases should your sales pipeline consist of? 8. Key takeaways and best…
Effective contact management for sales and marketing
1. How Contact Management software improves workflow? 2. Why is Effective contact management for sales and marketing necessary? 3. Why businesses miss out managing contacts effectively? 4. Wrapping up! Whether when starting a business, or scaling, or even when launching a new line of products or services in an established business, the first people who…
Contact management Guide for sales and support
1. Time to upgrade your contact management! 2. Defining: Contact management 3. Why is contact management important? 4. Perks of Contact Management in Business 5. How contact management systems empower sales & support teams? 6. Choosing the best Contact Management Software 7. Summary Time to upgrade your contact management! The way King Solomon put it…
Enriching Contact management with data
1. Time to add toppings! 2. Enriching contact management with data 3. Summary Time to add toppings! Cakes are great. Even a plain cake is something delectable. But if you want to really enjoy it, add icing, add toppings, and even add some fondant decorations. That would make the cake great. Customer data is like…
Contact Management Best Practices for Small Business
1. Manage contacts to manage business! 2. Contact management: What is it? 3. Benefits of Contact Management 4. Contact Management Best Practices for Small Business 5. Bottomline Manage contacts to manage business! It’s already Monday! There are overdue tasks from the previous week, as well as a list of contacts, both existing and new customers,…
How to improve help desk support via knowledge management
1. Centralize your knowledge 2. Keep it updated 3. Aspects of Updation 4. Allow customers and agents to give feedback 5. Make it semantically friendly 6. Write right 7. Analyze for insights 8. Summary “Can you please hold… while I check up on that information?” – Dreaded words to hear as a customer when contacting…
The Importance of UX in Customer Relationship Management
1. 9 ways in which excellent UX boosts the performance of your CRM software 2. The way forward When businesses seek a Customer Relationship Management (CRM) platform, they frequently consider items like its application’s integrations, analytical capabilities, and personalization choices. Despite the fact that each of these elements is crucial, what good will they do…
Enhancing Customer Experience Through Help Desk
1. Proven Ways to enhance customer experience through Help desk software 2. Provide great customer service experiences with Apptivo Help desk software “Exceptional customer experiences are the only sustainable platform for competitive differentiation.” – Kerry Bodine Delivering seamless customer experience is something that all businesses, whether they are new or well-established, are battling tooth and…