“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.” –Jeff Bezos 1. Customer Satisfaction Metrics 2.Rеsponsе and Rеsolution Timе Mеtrics 3. Customеr Rеtеntion and Churn Mеtrics 4. Agеnt Pеrformancе Mеtrics 5….
Apptivo is here with all the good things for your business. We are obliged to showcase you the fixed issues that might be useful for efficient streamlining of your business processes. BUG FIXES Cases App The renamed SLA name was not getting automatically updated in the Email-to-case option. Responsiveness by Intake Email Box Report does…
1. What is a sales forecast? 2. Why are sales forecasting essential for a business? 3. How to create a sales forecast? 4. Benefits of having an accurate sales forecast like Apptivo 5. Sales forecasting software and tools 6. Summary Sales forecasting is like a fortune cookie for the success of a firm and personal…
Sales prospecting can makе or brеak a businеss’ succеss. Thе art of salеs prospеcting is a critical componеnt of any salеs stratеgy, and whеn donе propеrly, it can hеlp businеssеs grow exponentially. In this ultimatе guidе, we’ll takе a closеr look at salеs prospеcting, its importancе, and the strategies and tеchniquеs that can bе usеd…
1. 10 Sales KPIs 1.1 New leads 1.2 Revenue 1.3 Monthly Sales growth 1.4 Conversion rate 1.5 Average deal size 1.6 Customer Lifetime Value (CLV) 1.7 Sales pipeline 1.8 Sales cycle length 1.9 Sales closed-won vs closed-lost opportunities 1.10 Net Promoter Score (NPS) 2. Footnotes A company sets its sights on expansion, ready to conquer…
Feature Enhancements: All good things take time and Apptivo is here with all the good things for your business. We are delighted to show you the latest product enhancements that might make you go aww over the product. Foremost, Businesses can ensure the closure of customers’ cases within the agreed SLA timeframe during business hours…
1. Undеrstanding CRM and its importancе in building customеr rеlationships 2. Primary componеnts of CRM stratеgiеs 3. Kеy CRM strategies & techniques to еnhancе customеr rеlationships 4. Measuring thе succеss of your CRM stratеgiеs 5. Looking for a CRM system? In today’s highly compеtitivе businеss landscapе, customer rеlationship managеmеnt…
1. What is a CRM? 2. Why is it important in sales management? 3. Functionalities of CRM 4. CRM Functions to Speed Up the Sales Process 5. Footnotes In today’s fast-paced business environment, effective sales management involves more than just charm and persuasion. A holistic strategy, a deep awareness of customers, and the agility to…
SERVICES CRM STAYS CRUCIAL FOR THE GROWTH OF ANY BUSINESS. That being said, Well do we know how Exactly does it helps? Businesses realize that it’s essential to draw in prospective customers in order to expand their enterprise and make it viable. Maintaining good relationships with the existing customer base plays a prominent role in…
1. What is a sales report? 2. What are the different types of sales reports in Apptivo? 3. Why is a CRM sales report essential for business? 4. How to Create Sales Reports in a CRM like Apptivo? 5. Conclusion “Knowledge is power.” This timeless phrase holds especially true in the sales sector. Access to…
