The basic features are the special features in cases. The following section describes each and every feature in detail.
Cases creation
- Collecting cases through emails
- Entering data in case creation page
- Collecting cases through API
Cases conversion
- Convert cases into projects
- Convert cases into work orders
Trash feature
- Deleted Cases
- Archived cases
- Restore
- Delete forever
Custom view of cases
- My views
- Views shared by others
Access privileges
- Collaboration
- Custom attributes
- Left panel views
- Reports
Service Level Agreement
Cases Basic Features was last modified: October 30th, 2020 by
