Best hubspot CRM Alternative

The Best Alternative To HubSpot CRM

Apptivo provides affordable and easy to use solutions for all businesses
to collaborate with customers, vendors, and partners.

Reasons to Choose Apptivo


All In One CRM

Powerful end-to-end business management in a single platform



Integrated

Apptivo integrates seamlessly with all your favorite applications


Best Support

24/7 calls, emails, and
chat support


Simple

Mobile, effortless implementation,
easy to use

Apptivo Cloud CRM Syetem

Don’t Take Our Word For It!

Check the industry leader rating for both platforms*

Apptivo

4.5
Act

4.5

Recent Act Reviews

  • Pricing is expensive once premium functions are added
  • lack of depth in HubSpot features

4.4
Act
4.5

Recent Act Reviews

  • Sometimes you get an error saying the email or the database is down. Not sure what causes that but when you are in the middle of working, updating it is very annoying.
  • Workflows can be confusing and hard to understand at times
  • I am stuck with some defined items that are inaccessible

Apptivo
4.5
Act
4.5

Recent Act Reviews

  • There are still some very simple no-brainer features that have not been included in the filters of the contacts.
  • It's a little slow and updating custom sales properties can take a lot of time if your list is long.
  • Some setting nuances are annoyances and time wasters.
Apptivo
4.4
Act
4.5

Recent Act Reviews

  • There is a hard limit of 1,000 custom fields, which is not something you can even buy more of, which in my opinion is a severe limitation.
  • Lack of customization to suit the needs of the industry I was in.
  • There have been multiple times where we lost data and data was unretrievable.
Apptivo
4.5
Act
4.5

Recent Act Reviews

  • Required automation for creating deals in one click.
  • Workflows can be wonky and don't always work right
  • Don't enjoy the "Hubspot fields that cannot be changed" i.e. customization is limited

* All registered trade marks, company names and brand names used on this website are the property of their respective owners, reviews and testimonial are taken directly from the mentioned reviews web sites. To report corrections, please contact us

Your Data is Secure with Apptivo

Apptivo provides affordable and easy to use solutions for all businesses
to collaborate with customers, vendors, and partners.


Data Backup

Customer data is backed up protecting it from unanticipated or inadvertent loss of data


Data Encryption

Data stored in the Software application is encrypted keeping it secure

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Challenges with HubSpot*

Organize your sales process, get a 360° view of your sales cycle,
identify and prioritize areas that need immediate attention.

1. Outrageous Pricing

The common parameters that companies look into before purchasing a CRM solution are features, performance, support, and pricing. Every company - be it small or large operates on a budget. Hence, the price that they pay for the CRM software integration should meet their business purpose.

“I am sure there is more I could use this software for but the costs are too high for me to buy and I won't spend that kind of money only to find out it really doesn't work for the purposes I need it for”

If the simplest feature is offered at exorbitant prices, then it becomes a difficult option for customers. In the case of HubSpot CRM, companies have to pay more for performing the smallest task like adding more contacts. The HubSpot CRM free tool has the basic functionality but in most cases, users have no other option but to purchase for pricey plans that have features that they do not need for running their business.

“The free version of the software is incredibly limited, and does not integrate well with other solutions.”

The HubSpot free CRM Software has most of the features in their paid plans that are really expensive. Most of the time, it follows a pay-per-user model where you have to pay extra whenever a new user from your team starts using this CRM customer relationship management app.

“As many users comment, we found it unacceptable that the truly useful features were gated off behind a ridiculously high paywall.“

To overcome this, Apptivo, a free alternative to HubSpot CRM, offers similar features at a much cheaper price. It has plans carefully designed for small, medium, and large scale businesses. It encourages businesses to pay for licenses for employees who will be using the system. In addition to this, Apptivo also provides flexibility in pricing based on user volume.

2. Feature Limitation

Features play a vital role in making crucial decisions. They are the basic metric that customers look for when they go for a CRM. The main reason why users sign up for a CRM solution is to tackle the challenges that they face in their business operations. If the CRM doesn’t offer the features that they are in need of, it completely defeats the purpose.

An ideal CRM is scalable and grows with the business. It meets all the business requirements of users and saves their time spent on redundant tasks.

Furthermore, the CRM software should release frequent updates and roll out new features to match the development in technology. No one wants to be stuck with a solution that has outdated features with no development.

“I find Hubspot lacking a lot of key features for a sales department”

One of the users has quoted online that the sales package of HubSpot CRM is not a feasible option for the sales team. Instead, the HubSpot features in the Sales package are more suitable for the Marketing team. It doesn’t have a complete structure for accounts, contacts, pipelines, leads funnel, and other metrics. It is not an ideal option for sales teams.

“Unable to record relatively complex relationships between entities — such as a client of a contact/company, or other relevant relationship types.”

Apptivo offers a wide range of features that caters to the business purpose of several industries. The highly customizable software of Apptivo is the best HubSpot alternative. It is 100% scalable and has features suitable for businesses of all sizes.

3. Difficult To Use

One of the biggest drawbacks of HubSpot CRM is that its complex interface. One of the fundamental characteristics of the best CRM software is its flexibility and user-friendliness. HubSpot is not user-friendly and it is by no means a perfect solution for your CRM customer relationship management.

“It is not intuitive to use. You have to hunt and find "how-tos" for most tasks.”

Even with years of experience in this industry, HubSpot has failed to understand the importance of having a simple interface. It becomes really challenging when you are running multiple business processes. The limitations in basic plans act as a roadblock for users who depend solely on the HubSpot CRM.

“Very Steep Learning Curve”

Unless you are an expert in the business features and settings, it is really a difficult task to get around the Software, understand it, and use it to your advantage. The Software by no means educates the users or makes it easy for them to work around. Customers have to heavily rely on their knowledge base and go through videos to understand the functionality.

We have below-listed some of the reviews by customers on the complexity of the interface.

“I don't like it overall. It is hard to navigate and find the information you need. It is hard to create reports and instead of running and downloading it sends you an email” “It is SO HARD to use. I do email on a daily basis and this platform is one of the worst ones for email.”

The software gets complicated, and understanding the process without expensive training will leave you helpless and frustrated at the end of the day. Apptivo is known for its easy maneuverability and clean UI. In addition to this, you can also customize the applications to suit your needs.

4. Customer Service

Customer service is a default requirement of users when they sign up for any service or purchase a product. An efficient customer service system fortifies the users’ beliefs towards your products and assures them of solutions in case of any glitches.

When users migrate to a CRM solution, they expect a smooth onboarding process. Especially, if the user is completely new to the CRM technology, it is the responsibility of the CRM vendor to educate the user on the capabilities of their solution.

However, HubSpot CRM lacks in this department. The customer service department of this CRM solution does not provide instant solutions. Most of the time, users have to rely on emails or FAQs for solutions.

“My biggest problem with HubSpot is setting up and getting help when I need it. There is no in-person support, you always have to look at frequently asked questions, which takes a lot of time.”

Also, the HubSpot users feel that the forum simply acts as a place for users to interact with no action taken from HubSpot's side on the problems reported. Apptivo, on the other hand, logs every customer grievance as a ticket and takes appropriate action to solve the problems for our users.

“A huge complaint I have is hubspot support's reliance on the "put it in our product idea forum". Every time you point out something they don't do right they tell you to log it in a forum which allows people to upvote.”

Another drawback of HubSpot CRM is that you have to pay for additional technical support. With support being a basic requirement, there is no point in charging additional costs for technical support. This discourages users from using their service. Apptivo, the best alternative to HubSpot, doesn’t charge any additional costs for support and the prices are completely transparent with no hidden surprises.


* All registered trademarks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related websites and marketing materials as of July 2021. Information and features are subject to change. To report corrections, please contact us.

Still Not Convinced?

Here is a side by side comparison*

Features

# of users

Pay Per User

Pay Per User

Pay Per User

Pay Per User

Monthly pricing (Billed Monthly)

$20

$30

$50

$1781

Monthly pricing (Billed Annually)

$15

$25

$40

$1600

Platform

Cloud

Cloud

Cloud

Cloud

Sales Automation

Lead list management

Yes

Yes

Yes

Yes

Contact management

Yes

Yes

Yes

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* All registered trademarks, company names and brand names used on this website are the property of their respective owners. Data on features are taken directly from related websites and marketing materials as of July 2021. Information and features are subject to change. To report corrections, please contact us.

Apptivo - The Best HubSpot Alternative

Apptivo is the Best Alternative to Salesboom CRM
  • Customer Relationship Management App Provides Intelligent & Seamless Integration.
  • Track sales performance, with unified lead tracking platform & easy conversion flow through the entire process.
  • Graphic Dashboard for a Quick Overview of the Status of all Opportunities.
  • Access Apptivo CRM App from Your Android, Apple or Windows Mobile Devices.

Awards & Mentions

What our users say about Apptivo

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