Cases API Reference
The case information can be collected through API key provided by Apptivo. It can also be updated through API, when updating
“isAddressUpdate=false&isCustomAttributesUpdate=false&isAddressDelete=false” fields are mandatory.
In order to update address information then isAddressUpdate=true, similarly for custom fields update isCustomAttributesUpdate=true and for deleting the address information isAddressDelete=true
You can see the list of API methods for cases.
- How do I get cases configuration data?
- How do I create a new support case/ticket?
- How do I update case information?
Cases API Reference was last modified: August 29th, 2024 by
