Web Method: getContactsConfigData

 

Purpose

You can use the getContactsConfigData method to get all the configuration data like Case Statuses, Case Types, Case Priorities and Assignees List.
 

Request API URL

https://api.apptivo.com/app/dao/v6/contacts?a=getConfigData&apiKey=API_KEY&accessKey=ACCESS_KEY
 

Request Parameters

* – Mandatory parameter
 

Output

This will return all the contacts configuration data with JSON format.
 

Note

Get these configuration values and use them at the time of creating contacts.

 

Sample URL

https://app.apptivo.com/app/dao/v6/contacts?a=getConfigData&ObjectId=2&apiKey=dEDYQzXzGXHW-FXSNzKRRZTsGSC-645b0c91-63a6-477e-8377-8e531ea93cae&accessKey=u3W9873Ihw54lEb1

 

Result

You will get configuration data with their respective details, below are the few lines of sample config data:

{
“phoneTypes”: [
{
“id”: 20673183,
“code”: “PHONE_BUSINESS”,
“name”: “Business”,
“description”: “Business phone number”,
“isEnabled”: “Y”,
“isSmsEnabled”: “N”
},
{
“id”: 20673182,
“code”: “PHONE_HOME”,
“name”: “Home”,
“description”: “Home phone number”,
“isEnabled”: “Y”,
“isSmsEnabled”: “N”
},
{
“id”: 20673184,
“code”: “PHONE_MOBILE”,
“name”: “Mobile”,
“description”: “Mobile phone number”,
“isEnabled”: “Y”,
“isSmsEnabled”: “N”
},
{
“id”: 20673185,
“code”: “PHONE_OTHER”,
“name”: “Other”,
“description”: “Other phone number”,
“isEnabled”: “Y”,
“isSmsEnabled”: “N”
},
}